Health Practice Management · Allied health PMS
Nookal
integration & API.
Allied health PMS popular with multi-practitioner clinics — we add patient portals and integration depth.
N What is Nookal?
Nookal in plain English.
Nookal is an Australian-built PMS designed for allied health practices including physiotherapy, chiropractic, podiatry, psychology, and dietetics. It handles appointments, clinical notes, billing, and reporting. Particularly strong for multi-practitioner clinics with complex scheduling.
What businesses use it for
Common Nookal
use cases.
- 01 Multi-practitioner appointment scheduling
- 02 Clinical note-taking with discipline-specific templates
- 03 Patient billing including Medicare bulk billing and DVA
- 04 SMS appointment reminders and recall workflows
- 05 Reporting across clinicians and locations
- 06 Integration with Xero and MYOB for financial reconciliation
Why custom?
Beyond the default Nookal integrations.
Nookal is a cloud-based practice management system widely used by Australian allied health practices, particularly multi-practitioner clinics. We build the bespoke layer Nookal users need: branded patient portals, online booking with custom logic, multilingual content, and integration with telehealth and accounting platforms.
What we build with Nookal
Common Nookal integrations.
Branded patient portal connected to Nookal records
Online booking with bespoke availability logic Nookal doesn't handle natively
Structured intake forms that pre-populate Nookal clinical records
Patient lifecycle automation: appointment, attendance, and clinical milestone events flowing from Nookal into GoHighLevel via n8n — for follow-up, retention, no-show recovery, and pipeline reporting
Multilingual content platform tied to Nookal patient communications
Integration with Coviu and other telehealth platforms
Custom platforms for multi-clinic collectives running on Nookal
AI-assisted clinical note summarisation respecting Nookal data boundaries
How a Nookal project usually unfolds
How a Nookal project usually unfolds.
- 01
Map the multi-practitioner reality
A session with the practice team — clinicians, rooms, equipment, availability rules, the funding-source mix, where reception time goes, what reports the practice manager wants and can't get today. From that we agree the order of work.
- 02
Design the data flows across clinicians and funding streams
API access set up against Nookal, identity matching across clinicians and locations agreed, funding-source treatment mapped (Medicare, DVA, NDIS plan-managed and self-managed, EAP, private). Reporting destination — Nookal native vs an external store — decided here.
- 03
Build in phases with the practice operating throughout
Branded patient portal, custom intake by discipline, accounting reconciliation by funding stream, reporting and lifecycle automation. Each phase ships separately. Existing reception workflow keeps running until the team is confident.
- 04
Handover with documentation and ongoing arrangement
Practice manager and reception trained on the new surfaces, runbooks for the integration touchpoints, and an agreed support arrangement so the practice has someone to call when something looks off.
Typical investment $25K–$110K depending on scope
Typical timeline 8–16 weeks to first delivery
What you can expect
What a Nookal integration usually delivers.
A patient portal that knows your real scheduling rules
Booking, rescheduling and account access on your domain, with the practice's actual availability constraints enforced at the point of booking instead of failing afterward.
Per-discipline intake without the reception bottleneck
Different intake forms by discipline, filed against Nookal records before the consult. Reception isn't re-typing during a busy morning; the practitioner walks in with context.
Reporting that handles a multi-funding-stream practice
Revenue split by clinician, by location, by funding source, by acquisition channel. Plan-managed vs self-managed NDIS distinguished. Cohort retention, LTV by source, cancellation patterns surfaced.
Lifecycle marketing that fires from real clinical events
Recall sequences for chronic conditions, no-show recovery, reactivation for lapsed patients — driven by Nookal events flowing into the practice's marketing platform.
Commonly paired with
Nookal works with the rest of your stack.
How we build
Production-grade.
Not Zapier in a trench coat.
Every Nookal integration we ship handles failure properly: idempotent jobs, retry logic, dead-letter queues for unrecoverable cases, and observability so you can see exactly where data is at any moment.
Tested
Real test suite, real edge cases. Not just "it worked once."
Observable
You see what is happening — events logged, errors surfaced.
Maintainable
Documented, version-controlled, handed over properly.
More Health Practice Management
Other health practice management platforms we connect.
C Cliniko
Cloud-based PMS for allied health — we build patient portals, multilingual content, and bespoke integrations.
MD Medical Director
Major Australian GP clinical software — we build patient-facing portals and integration layers.
BP Best Practice
Major Australian GP clinical software — we build the patient-facing experiences it doesn't cover.
H Halaxy
Cloud allied health PMS with built-in client booking — we add bespoke portals and integration depth.
FAQ
Common questions about Nookal integration.
Does Nookal have an API for custom integrations?
Yes — Nookal has a public API supporting the integration patterns we typically build, including patient portals, intake flows, and reporting layers.
How does Nookal compare to Cliniko?
Nookal is stronger for multi-practitioner clinics with complex scheduling; Cliniko is broader and simpler for solo and small-team practices. Both have decent APIs.
Can you build patient portals on Nookal?
Yes — we build branded patient portals that read from and write to Nookal, presenting the patient experience in your clinic's brand rather than a templated portal.
Can you connect Nookal to GoHighLevel for marketing automation?
Yes — we routinely build n8n-based pipelines that push appointment, attendance and clinical milestone events from Nookal into GoHighLevel. Used for retention campaigns, no-show recovery sequences, follow-up automations, and pipeline reporting that Nookal alone doesn't cover. The same pattern works with HubSpot, ActiveCampaign, or any marketing platform with a webhook intake.
Related reading
Thinking we’ve published on this kind of work.
Cliniko API integrations: practitioner's guide for AU clinics
A practitioner's view of the Cliniko API surface — what it covers, where it stops, and the integration patterns Australian allied-health practices use to build the layer Cliniko doesn't ship natively.
Mindbody to Cliniko migration: technical realities for AU clinics
The technical realities of moving an Australian wellness, recovery or multi-modality clinic off Mindbody and onto Cliniko — what transfers cleanly, what doesn't, where the workarounds live, and what timeline to plan against.
simPRO API integrations: connecting AU trades to the stack
A practical view of the simPRO API surface — what it covers, where it stops, and the integration patterns Australian commercial trades operators use to build the layer simPRO doesn't ship natively.
Get started
Ready to wire up
Nookal?
A 30-minute scoping call — no pitch deck, no hard sell. Tell us what you're trying to connect and we'll tell you straight whether it's a fit.