Trades & Field Service · Field service management
simPRO
integration & API.
End-to-end job management for multi-trade businesses — we build the bespoke compliance and integration layer.
What is simPRO?
simPRO in plain English.
simPRO is an Australian-built field service management platform used by trades businesses for job management, quoting, scheduling, invoicing, and inventory. Particularly strong in multi-trade and multi-site operations. Owned by simPRO Software Group, with global expansion in recent years.
What businesses use it for
Common simPRO
use cases.
- 01 Job management from quote through to invoice
- 02 Quoting with material catalogues and labour costing
- 03 Scheduling for office-to-field coordination
- 04 Inventory and material tracking across jobs
- 05 Project management for multi-day or multi-trade jobs
- 06 Integration with accounting platforms (Xero, MYOB)
Why custom?
Beyond the default simPRO integrations.
simPRO is the dominant field service management platform for Australian multi-trade businesses (electrical, mechanical, security, HVAC). We build the custom layer most simPRO users need: digital compliance certificates, custom quoting logic, integration with industry-association certificate registers, and offline-tolerant field tools that work on real construction sites.
What we build with simPRO
Common simPRO integrations.
Digital Certificate of Compliance / electrical / gas / plumbing forms tied to simPRO jobs
Custom quoting workflow handling complex pricing logic simPRO doesn't natively support
Industry association compliance register integrations (Master Electricians, Master Plumbers)
Mobile field tools with offline tolerance integrated with simPRO
Customer portal showing job status, certificates, and warranty information
Inspector / regulator portal for compliance verification
White-label compliance platforms for industry associations using simPRO data
How we build
Production-grade.
Not Zapier in a trench coat.
Every simPRO integration we ship handles failure properly: idempotent jobs, retry logic, dead-letter queues for unrecoverable cases, and observability so you can see exactly where data is at any moment.
Tested
Real test suite, real edge cases. Not just "it worked once."
Observable
You see what is happening — events logged, errors surfaced.
Maintainable
Documented, version-controlled, handed over properly.
More Trades & Field Service
Other trades & field service platforms we connect.
AroFlo
Australian-built field service for HVAC, plumbing and electrical — we add bespoke compliance and integration.
ServiceM8
Owns the small-team trades segment in Australia — we build the integration layer when teams scale up.
Tradify
Mid-market job management with strong quoting — we add bespoke compliance and integration layers.
FAQ
Common questions about simPRO integration.
Does simPRO handle digital compliance certificates natively?
simPRO has form templates that can act as compliance forms, but state-specific Certificate of Compliance workflows with regulator-grade audit trails usually require custom engineering on top.
Can you build mobile field tools that integrate with simPRO?
Yes — we build native and PWA mobile apps that read from and write to simPRO via its API, with offline tolerance for use on sites with patchy connectivity.
How does simPRO compare to AroFlo or Tradify?
simPRO is stronger for multi-trade and larger operations; AroFlo is similar at the high end with strong HVAC/plumbing focus; Tradify targets the mid-market. The right one depends on your trade mix and team size.
Related reading
Thinking we’ve published on this kind of work.
What AI actually costs to run in production
AI demos are cheap. Production is not. Where the money actually goes when you ship an AI feature, and how to size the engineering investment around the model.
Why integrations break in production (and what to design for)
Every integration that "just calls an API" eventually breaks. The five places they fail first, and the design patterns that keep them running unattended.
The hidden costs of SaaS once your business is established
The per-seat licence is the visible cost. Integration tax, lock-in, configuration drift, and the seat tax at scale are the SaaS costs no one quotes up front.
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