NDIS & Disability Services · Care rostering platform
ShiftCare
integration & API.
Rostering-focused care platform popular with NDIS support coordinators — we add participant portals and integration depth.
S What is ShiftCare?
ShiftCare in plain English.
ShiftCare is an Australian care management platform optimised for rostering, support worker scheduling, and timesheet workflows. Particularly strong for NDIS support coordinators, SIL providers, and aged care operators.
What businesses use it for
Common ShiftCare
use cases.
- 01 Support worker rostering and shift management
- 02 Participant case management and progress tracking
- 03 Timesheet workflows and payroll handover
- 04 Mobile field tools for support workers
- 05 NDIS claim preparation
- 06 Aged care service delivery tracking
Why custom?
Beyond the default ShiftCare integrations.
ShiftCare is a rostering-focused care management platform with strong adoption among Australian NDIS support coordinators and Supported Independent Living (SIL) providers. We build the bespoke layer ShiftCare users need: participant portals, claim automation, and reporting beyond the platform default.
What we build with ShiftCare
Common ShiftCare integrations.
Branded participant and family portals on ShiftCare data
Custom claim automation for NDIS submission
Reporting layers across multiple ShiftCare deployments
Integration with payroll and accounting platforms
Custom support worker mobile features extending ShiftCare
AI-assisted shift matching and roster optimisation
What you can expect
What a ShiftCare integration usually delivers.
Rosters, clients and staff kept in step
Client, roster and staff data synced between ShiftCare and payroll, accounting or your own systems, so the same change is not entered three times.
Less manual handling between delivery and payment
Shift and service data flows toward invoicing and claiming, cutting the manual work that sits between providing a service and getting paid for it.
Visibility for coordinators and participants
Portals and dashboards that surface schedules and service information from ShiftCare, reducing back-and-forth with the office.
Built for participant data with care
Australian data residency and scoped access, supporting your obligations around handling sensitive participant information.
How we build
Production-grade.
Not Zapier in a trench coat.
Every ShiftCare integration we ship handles failure properly: idempotent jobs, retry logic, dead-letter queues for unrecoverable cases, and observability so you can see exactly where data is at any moment.
Tested
Real test suite, real edge cases. Not just "it worked once."
Observable
You see what is happening — events logged, errors surfaced.
Maintainable
Documented, version-controlled, handed over properly.
More NDIS & Disability Services
Other ndis & disability services platforms we connect.
L Lumary
Enterprise NDIS care management built on Salesforce — we add bespoke participant portals and reporting.
A AlayaCare
Dominant ANZ home care and residential aged care platform — we build bespoke participant portals, family portals and B2G reporting layers.
B Brevity
Mid-market NDIS platform with strong rostering — we build participant portals and bespoke automation.
C Carelink+
Long-running Australian care management platform with broad NDIS adoption — we add the bespoke supporter-facing layer.
FAQ
Common questions about ShiftCare integration.
Does ShiftCare have an API?
Yes — ShiftCare exposes API patterns supporting the custom integrations we typically build, including portals and claim automation.
How does ShiftCare compare to Lumary or Brevity?
ShiftCare is more rostering-focused; Lumary and Brevity are broader care management platforms. The right choice depends on operational mix.
Can ShiftCare handle multi-program providers?
ShiftCare can but bespoke reporting layers usually pay back for multi-program operations.
Related reading
Thinking we’ve published on this kind of work.
Cliniko API integrations: practitioner's guide for AU clinics
A practitioner's view of the Cliniko API surface — what it covers, where it stops, and the integration patterns Australian allied-health practices use to build the layer Cliniko doesn't ship natively.
Mindbody to Cliniko migration: technical realities for AU clinics
The technical realities of moving an Australian wellness, recovery or multi-modality clinic off Mindbody and onto Cliniko — what transfers cleanly, what doesn't, where the workarounds live, and what timeline to plan against.
simPRO API integrations: connecting AU trades to the stack
A practical view of the simPRO API surface — what it covers, where it stops, and the integration patterns Australian commercial trades operators use to build the layer simPRO doesn't ship natively.
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